It is our goal to assure that our customers are 100% satisfied with their purchase. If you have any questions feel free to call us at +1 760 448-6918!
- Send all returns to : Zia. – Attn. Zia Internet Sales – 2215 Faraday av # D, Carlsbad CA 92008. Please add your order # on the box.
- We only offer STORE CREDIT for returns. We don’t issue refunds back to your method of payment. No exception.
- Merchandise must be returned within 10 days of the receive date.
- Merchandise must be unwashed, unworn and tags must be attached.
- Original invoice must be included in your return package.
- Store credit cannot be applied to future purchases until the return is processed.
- Flash Sale and Sale Items are FINAL SALE! *
- All accessories are FINAL SALE!
- We do not hold items for returns or exchanges.
- Please allow 2 business days for return processing.
- Preorders of backordered items may ship separately.
- Any returns past the policy will not be accepted or store credited.
* If the item is listed as FINAL SALE, at the time of purchase, it will not be eligible for a return or exchange.
Thank you for your business!